Posts Tagged "customer survey"

Talking with Customers? Start Big!

Posted on Nov 17, 2015

Talking with Customers? Start Big!

Customers are waiting to tell you what they value most in the product you are designing, the very feedback you want to design the very product customers want to buy. The challenge is how to get that information, and get it in a way that makes a meaningful impact on your success. The good news for anyone in a residential building field: customers love to talk about home. Home is one of those passionate topics where nearly everyone you meet has an opinion and is eager to share. Structuring the conversation so it helps you understand your customer is the challenge. They cannot wait to tell...

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5 Fast Track Tips to Test a Concept — Go to the Pros

Posted on Aug 18, 2015

5 Fast Track Tips to Test a Concept — Go to the Pros

Need feedback in a hurry, or want to test an idea before you invest time and money to be sure certain you are starting down the right path? Show your ideas to a group of professionals – it’s affordable, effective and fast. Professionals, the right professionals, can give you the early, quick feedback you want to get your project on the right path. Here are five tips to get you started: Recruit the right professionals. Find the people who work with your target customers. Find the people with experience in your location and price point. Whatever concept you develop, there are the right...

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Customer Feedback Survey – The Art of Asking

Posted on Dec 6, 2012

Customer Feedback Survey – The Art of Asking

The customer feedback survey can be a powerful tool for planning and improving your business. One of the best ways you can use a customer feedback survey is in planning engaging content in your company’s social media, events and marketing for the coming year. Nothing is better for planning engaging content than hearing directly from your customers what they value most. You can plan, design and distribute your own customer feedback survey following these steps. Determine the most important questions. These are the questions you need answered, in this example, to plan your content for the...

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