Talking with Customers? Start with the Big Picture.
Customers are waiting to tell you what they value most in the product you are designing, the very feedback you want to design the very product customers want to buy. The challenge is how to get that information, and get
Walking and Talking
Building homes and designing communities make for interesting challenges. While other consumer products may have an emotional component, no other consumer product possesses the complexity and emotion packed into the very idea of “home”. Homes and communities hit or miss,
5 Fast Track Tips to Test a Concept — Go to the Pros
Need feedback in a hurry, or want to test an idea before you invest time and money to be sure certain you are starting down the right path? Show your ideas to a group of professionals – it’s affordable, effective
The Value of Listening to Customers – Research and Beyond
There is an interesting balance between an entrepreneurial vision and the value of listening to customer feedback, feedback that happens early in an idea. The kind of feedback that falls into the unsexy* category: research. Many of our clients work